Case studies

Challenge:
A private doctor’s office was struggling to manage patient inflow and operational efficiency, which was affecting their overall profitability and patient satisfaction.

Solution:
Founder Led Consulting developed a comprehensive growth strategy that included optimizing appointment scheduling, enhancing patient communication, and implementing new staff training programs. Additionally, we introduced a CRM system to better manage patient records and follow-ups.

Result:
The doctor's office saw a 40% increase in patient handling efficiency and a significant improvement in patient satisfaction. Revenue also increased by 30% within the first year of implementing the new strategies.

Challenge:
Carleton University sought to enhance its community engagement and expand its continuing education programs but faced challenges in strategic planning and execution.

Solution:
We collaborated with Carleton University to develop a strategic plan that focused on community needs and market trends. The strategy included partnerships with local businesses and alumni to offer targeted workshops and courses that aligned with current job market demands.

Result:
The university successfully increased enrollment in its continuing education programs by 25% and improved its engagement with the local community, leading to higher program satisfaction rates and enhanced community support.

Challenge:
Volleyball Canada needed to modernize its approach to managing national tournaments and player communications to improve efficiency and player engagement.

Solution:
Founder Led Consulting designed and implemented a digitization strategy that included the development of a mobile app and digital communication platform, integrating scheduling, real-time updates, and player feedback mechanisms.

Result:
The digitization efforts led to a 50% reduction in administrative time for tournament organization and a substantial increase in player engagement and satisfaction with the communication and management of national events.